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Using the Duo Mobile App

For users without Internet connectivity or poor cellular coverage, LEA 2-Step is easy with Duo Mobile's built-in passcode method. 

• Open the Duo Mobile App on your phone.
• Click the "91ÖÆƬ³§" icon to generate a passcode

You will see one of the follow examples below, depending upon your version of the Duo Mobile App:

Version 4.49 or newer

Logo Screen:

Passcode Screen:

Older Version

Passcode Screen: 

Obtaining the Passcode Via SMS Text Message

Whether you have a smartphone or not, you can authenticate by having a text message containing a passcode sent to your phone.

• Access the application as you would normally.
• If the application requires the LEA 2-Step, you will be prompted for the second step of your login.
• If you have more than one device registered, select Other options to see your list of available authentication options.

• Click the "Text message passcode” option.
• You should receive a text message on your phone with the Duo passcode with a 7-digit passcode.
• Enter the passcode in the box provided and Click the Verify button.